Holiday Return & Exchange Policy
We understand that the holiday season is a time for giving, and sometimes that means you need to make a return or exchange. To make your post-holiday experience as smooth as possible, we are extending our return and exchange policy for gifts and items purchased during the holiday period.
Extended Holiday Return & Exchange Window
Items purchased between November 1st and December 31st of this year are eligible for return or exchange until January 31st of the following year. This extended window provides you with ample time to make decisions after the holidays.
Policy Guidelines & Requirements
To be eligible for a return or exchange, items must be in their original, unworn, and unwashed condition, with all original tags attached and packaging included. This policy applies to full-price and sale items, unless otherwise stated.
How to Initiate a Return or Exchange
To start a return or exchange, please visit our Returns Center at snycperformance.com. You will need your order number and the email address used to place the order to begin the process. Our online system will guide you through the necessary steps and provide you with a return shipping label if applicable.
Refund Processing
Once we receive your returned item and inspect it to ensure it meets our return conditions, we will process your refund. The refund will be issued to the original payment method used for the purchase. Please be aware that shipping costs are non-refundable. The time it takes for the refund to appear in your account will depend on your card issuer’s processing time.
Exclusions and Final Sale Items
Please note that certain items are marked as final sale and are not eligible for return or exchange. This typically includes clearance items, intimate apparel, and products marked as “Final Sale” at the time of purchase.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately via our Returns Center at snycperformance.com. We will gladly assist you with a replacement or refund for any products that arrive not in perfect condition.
Holiday Shipping Deadlines
For information on the last days to place orders to ensure delivery by the holidays, please refer to our dedicated Shipping Information page.
We are dedicated to ensuring you are completely satisfied with your purchase. Our extended holiday policy is designed to give you peace of mind during the busy festive season. For any further questions regarding our policy, please initiate a request through our online Returns Center.
